Frequently Asked Questions

  • How long does order processing and shipping take?
    Our current processing time is 1–3 business days. Once your order is processed, it typically ships within 1–2 business days, with delivery in 2–3 business days for most U.S. orders. You'll receive a tracking number as soon as your order ships!

    Do you offer express shipping?
    At this time, we don’t offer express shipping since each item is made to order with care just for you. This helps us reduce waste and ensure you get a custom piece worth the wait. Most U.S. orders still arrive within 2–3 business days after processing, so you won’t be waiting long!

  • What’s your return policy?
    Because each item is made to order, we’re unable to accept returns or exchanges. However, your satisfaction matters to us—if there’s an issue with your order, please reach out and we’ll do our best to make it right!

    How do I update or cancel my order?
    If you need to update or cancel your order, please reach out to us as soon as possible via the contact form on our Contact Us page. Since orders begin processing quickly, changes or cancellations aren’t usually possible once processing starts—but we’ll always do our best to help if you reach out in time!

  • Do you take custom orders?
    At this time, we don’t offer custom designs beyond the personalization options already available on select items. We focus on curating pieces we love and think you will too—but we’re always open to feedback for future drops!

  • How do I choose my size?
    Most of our items have a relaxed or true-to-size fit. To find your best fit, check the size chart included in the product photos or description on each listing. If you’re between sizes or prefer a looser look, we recommend sizing up!

  • Yes, we do! We’re happy to offer international shipping so you can rep your identity wherever you are. Please note that delivery times may vary depending on your location, and international orders typically take longer than U.S. shipments. But don’t worry—every order comes with tracking, so you can follow your package every step of the way.